Privacy Policy

This Privacy Policy explains how phanphai.com (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit our website. We are committed to safeguarding your privacy and complying with applicable U.S. laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

1. Information We May Collect

We may collect:

  • Personal information (as defined under CCPA): name, email address, phone number, or other identifiers you provide via forms, registration, or support requests.
  • Usage and technical data: IP address, browser type, device information, pages visited, and analytics data for site improvement.
  • Cookies and tracking: for functionality, preferences, and analytics (you can manage these via browser settings).

2. How We Use Your Information

Your information helps us:

  • Deliver and enhance website services and functionality.
  • Respond to inquiries and provide support.
  • Send service-related updates (no marketing without consent).
  • Detect security issues and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. Limited sharing may occur with:

  • Service providers (e.g., hosting, analytics) under strict confidentiality.
  • Legal authorities if required by law.

4. CCPA/CPRA Rights (California Residents)

California residents have the right to:

  • Request disclosure of categories of personal information collected, sold, or disclosed in the past 12 months.
  • Request deletion of personal information (subject to exceptions).
  • Opt-out of the sale or sharing of personal information.
  • Request correction of inaccurate information.
  • Non-discrimination for exercising these rights.

Submit verified requests via privacy@phanphai.com. We respond within 45 days (extendable if needed).

5. Data Security

We use industry-standard measures to protect your data, though no online transmission is 100% secure.

6. Your Choices

  • Opt out of cookies via browser settings.
  • Unsubscribe from emails anytime.
  • Access or delete your data by contacting us.

Links to external sites are not covered by this policy—we’re not responsible for their practices.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect their data.

9. Changes to This Policy

Updates will be posted here with the new effective date. Continued use constitutes acceptance.

10. Contact Us

Email: privacy@phanphai.com

For CCPA rights requests: Same email with “CCPA Request” in the subject line.

LAST UPDATED: January 3, 2026